Privacy Policy
Last updated September 2026
What We Collect
When you place an order, we collect your name, phone number, delivery address, and (optionally) your email address. If you sign up as a dealer, we collect your business name, phone, email, and login details. If you sign in with Google, we receive your name and email address from your Google account — nothing else.
How We Use It
Your order details (name, phone, address) are shared with the contracted dealer assigned to deliver your order, so they can reach and locate you. We use your phone number and, if provided, email address to send order confirmations, delivery updates, and support responses via SMS and email. We don't sell your information to anyone.
Payments
Payments are processed directly by Safaricom M-Pesa (Daraja) or IntaSend for card payments. OrderGas does not receive or store your M-Pesa PIN or full card number — those are handled entirely by the payment provider.
Cookies & Sessions
Dealer and admin portals use a session cookie to keep you signed in. We don't use advertising or third-party tracking cookies on this site.
Your Choices
You can ask us to update or delete your information at any time by contacting support@ordergas.co.ke or through our Support page.
Contact
Questions about this policy? Reach us at support@ordergas.co.ke.